FAQ
Shipment
How long does it take for my order to arrive?
Shipping takes approximately 3-5 working days.
Do I have to pay shipping costs?
Shipping within Germany is free.
Shipping within the EU costs €5.95. Shipping is free for orders over €49.95.
Shipping outside the EU costs €6.95. Shipping is free for orders over €79.95.
What payment options do you offer?
We offer the following payment options: Credit card, PayPal, Klarna, Visa card, Mastercard, GPay, Apple Pay
Which countries do you ship to?
We ship within the EU and Switzerland. Customs duties and taxes may apply, depending on the country.
returns
How do I send returns?
Returns will be sent at the following address at the buyer's expense:
Aetheriaworld
Michael Felchner
Voisberger Weg 3
42489 Wülfrath.
!!! Please contact us by email beforehand.
Personalized products are non-returnable.
In what condition must the item be returned
The items must not be damaged. Clothing must be unworn.
Where do I have to send the item?
Please send returns to this address after contacting us by email beforehand.
Aetheriaworld
Michael Felchner
Voisberger Weg 3
42489 Wülfrath.
How long is my right of return valid?
Returns must be made within 30 days of receiving the goods.
Personalized items are non-returnable.
Questions about contact
How can I reach you?
You can reach us by email via the contact form, or directly at info@aetheriaworld.de.
What is your email address?
Our email address is info@aetheriaworld.de
How long does it take to get an answer?
The response time usually does not take longer than 24 hours.