Your privacy settings
As described in our Privacy Policy, we collect personal data from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal data with third parties, including advertising partners. We do this to show you advertising on other websites that is more relevant to your interests and for other reasons described in our Privacy Policy.
The sharing of personal information for targeted advertising based on your interactions across different websites may be considered "selling," "sharing," or "targeted advertising" under certain US state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you wish to exercise this right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out signal enabled, we will treat this, depending on where you are located, as a request to opt out of activities that may be considered "selling" or "sharing" personal information, or other uses that may be considered targeted advertising to the device and browser you used to visit our website.
Shipment
How long does it take for my order to arrive?
Shipping for jewelry takes approximately 8 working days.
Shipping of clothing takes about 3 - 5 working days.
Do I have to pay shipping costs?
Shipping of jewelry is free within Germany.
Shipping of jewelry to the EU costs 4.95€.
Shipping of jewelry outside the EU costs 5.95€.
Shipping of clothing to Germany and the EU costs 4.95€.
Shipping of clothing outside the EU costs 5.95€.
What payment options do you offer?
We offer the following payment options: Credit card, PayPal, Klarna, Visa-Card, Mastercard, ShopPay, GPay
Which countries do you ship to?
We ship worldwide to all countries. Customs fees and taxes may apply, depending on the country.
returns
How do I send returns?
Returns will be sent to the following address at your expense:
Creativedesignshop24
Michael Felchner
Voisberger Weg 3
42489 Wülfrath.
Please contact us by email beforehand.
In what condition must the item be returned
The items must not be damaged. Clothing must be unworn.
Where do I have to send the item?
Please send returns to this address after contacting us by email.
Creativedesignshop24
Michael Felchner
Voisberger Weg 3
42489 Wülfrath.
How long is my right of return valid?
The return must be made within 30 days of receipt of the goods.
Questions about contact
How can I reach you?
You can reach us by email using the contact form.
What is your email address?
Our email address is Creativedesignshop24@gmail.com
How long does it take to get an answer?
The response time usually does not take longer than 24 hours.
Submit Withdrawal Request
Please fill out the following form to submit your withdrawal request.
